"I would like to bring to your attention the outstanding customer service performance of my claims adjuster. Her assistance on my claim is the model that all in any field should exemplify. There are many models that are used in employee training, and then there is the personal touch issue that cannot be taught."
"I wish to sincerely thank you for your swift and painless addressing of my claim! I was pleasantly surprised, pleased and happy with your quick response. I have a friend's granddaughter with her 4-week-old baby staying with me temporarily, and your quick resolution made a big difference to the household. I just want to say thank you, your team did an excellent job."