Narragansett Bay Insurance Company can be reached by calling 800-343-3375
Business Hours: Mon – Fri 8:30am – 4:30pm EST
File a Claim
To file a claim call us toll free at 800-343-3375; Option 2, then 1.
Check Your Claim Status
To check the status of your claim, contact your designated claims adjuster.
Contact a Claims Representative
To contact one of our dedicated claims representatives call us at 800-343-3375; Option 3.
Customer Service
NBIC’s Customer Service Team is open Monday through Friday from 8:30 a.m. to 5:00 p.m. and can be reached at 800-343-3375 (option 3) or at [email protected]. Our representatives are prepared to assist with all billing-related inquiries, including:
Mortgage changes
Payment plan changes
General billing invoice inquiries
Payment processing
Online payment password reset requests
Non-payment cancellation inquiries
Non-payment reinstatement requests
Policy Change or Cancellation Requests
Your licensed independent agent can assist you with policy changes or cancellation requests. Your agent’s name and telephone number are listed on the declarations pages of your policy.