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Narragansett Bay Insurance Company offers flexible payment options. Policies can be paid online, over the phone, or by mail. If you have any questions, you may call NBIC’s Customer Service Team at 800-343-3375, Monday through Friday from 8:30 a.m. to 5:00 p.m.

Make a Payment Online
To pay your bill online, you can utilize our secure online payment options below.
Visit our new, secure customer portal to:
  • Make a payment
  • See annual premium and total outstanding balance

  • View invoice history

  • View payment history

  • View policy documents

  • View agent information

Make a Payment by Telephone

Policyholders can call 800-343-3375 (option 3) to make a payment over the telephone with one of NBIC’s customer service representatives (available Monday through Friday, 8:30 a.m. to 5:00 p.m.).

Make a Payment By Mail
Please make checks payable to “Narragansett Bay Insurance Company”, include your policy number on the memo line of your check, and mail to the address associated with your policy number format:

Policyholders & Mortgage Companies:
Narragansett Bay Insurance Company
Dept # 3051
PO Box 11407
Birmingham, AL 35246-3051

Overnight payment processing:
Narragansett Bay Insurance Company
Attn: Lockbox Department # 3051
2090 Parkway Office Circle
Birmingham, AL 35244