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Narragansett Bay Insurance Company offers flexible payment options. Policies can be paid online, over the phone, or by mail. If you have any questions, you may call NBIC’s Customer Service Team at 800-343-3375, Monday through Friday from 8:30 a.m. to 5:00 p.m.

Please note:

Your policy number may have recently changed. Please refer to your most current correspondence to identify your policy number and select the matching option below. This will ensure rapid and accurate processing of your payment.
Make a Payment Online
To pay your bill online, you can utilize our secure online payment options below.
My policy number contains my state abbreviation and 7 numbers: Example – NYH1234567 or NYH1234567-01
Visit our new, secure customer portal to:
  • Make a payment
  • See total annual premium and total balance outstanding
  • Download invoice for most recent payment
  • View invoice history (historic invoices; future invoices not included)
  • View payment history (includes method of payment, amount of payment, date, and confirmation number)
  • View policy documents (declarations pages, etc.)
  • View payment plan for policy
  • View agent information
My policy number contains a series of 14 numbers and letters: Example – 12H3-45678912-01

My Policy number contains only 8 numbers: Example – 12345678

Make a Payment by Telephone

Policyholders can call 800-343-3375 (option 3) to make a payment over the telephone with one of NBIC’s customer service representatives (available Monday through Friday, 8:30 a.m. to 5:00 p.m.).


Make a Payment By Mail
Please make checks payable to “Narragansett Bay Insurance Company”, include your policy number on the memo line of your check, and mail to the address associated with your policy number format:
My policy number contains my state abbreviation and 7 numbers:

Example – NYH1234567 or NYH1234567-01

Policyholders & Mortgage Companies:
Narragansett Bay Insurance Company
Dept # 3051
PO Box 11407
Birmingham, AL 35246-3051
Overnight payment processing:
Narragansett Bay Insurance Company
Attn: Lockbox Department # 3051
2090 Parkway Office Circle
Birmingham, AL 35244
My policy number contains a series of 14 numbers and letters:

Example – 12H3-45678912-01

Policyholders:
Narragansett Bay Insurance Company
PO Box 419305
Boston, MA 02241-9305
Mortgage companies:
Narragansett Bay Insurance Company
PO Box 419311
Boston, MA 02241-9311
Overnight payment processing:
Bank of America Lockbox Services
Narragansett Bay Insurance #419311
MA5-527-02-07
2 Morrissey Blvd.
Dorchester, MA 02125
My Policy number contains only 8 numbers:

Example – 12345678

Policyholders:
Narragansett Bay Insurance Company
PO Box 415875
Boston, MA 02241-5875
Mortgage companies:
Narragansett Bay Insurance Company
PO Box 415880
Boston, MA 02241-5880
Overnight payment processing:
Bank of America Lockbox Services
Narragansett Bay Insurance #415880
MA5-527-02-07
2 Morrissey Blvd.
Dorchester, MA 02125

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